Is this Wish Serrano Resort pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Wish Serrano Resort?

Check-in time for Wish Serrano Resort starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Wish Serrano Resort have a swimming pool?

Yes, this Wish Serrano Resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Wish Serrano Resort?

Best-rates for the Wish Serrano Resort starts from $274 per night with includes Kitchen, Pet Friendly, Designated Smoking Area, Business Services, Wellness Facilities, Restaurant, Oceanfront, Fireplace/Heating, Parking, Wheelchair Accessible, Private Pool, Entertainment, View, Ocean View, Accessibility, Bar, Guest Services, Internet, Balcony/Terrace, Laundry, Pool, Security/Safety, Sports/Activities, Air Conditioner, Transportation/Shuttle, Spa, Child Friendly, Hot Tub with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Wish Serrano Resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Wish Serrano Resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Wish Serrano Resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Wish Serrano Resort?

Based on the information reported by the owner or manager, the Wish Serrano Resort indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Wish Serrano Resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Wish Serrano Resort | Hotel in Gramado

| 8.7 (1712 Reviews) | Pet Friendly 6 Bathrooms 23 Guests

Hotel in Planalto, Gramado

Located in Gramado, 656 feet from Gramado Bus Station, Wish Serrano Resort features accommodations with a bar, private parking, a garden and a spa and wellness center. Featuring a restaurant, the property also has an outdoor swimming pool, as well as an indoor pool and a fitness center. The accommodations offers a 24-hour front desk, room service and currency exchange for guests. The comfortably furnished rooms are fitted with a flat-screen TV with satellite channels. At Wish Serrano Resort, rooms come with air conditioning and a private bathroom. A buffet breakfast is available each morning at the accommodations. Wish Serrano Resort offers a children's playground. You can play billiards, table tennis and tennis at the hotel, and the area is popular for hiking. Guests can rent a bike or a car to explore the area, make use of the business center, or read the newspapers available on site. Popular points of interest near Wish Serrano Resort include Saint Peter's Church, Mini Mundo and Festivals Palace. The nearest airport is Hugo Cantergiani Regional, 23 mi from the accommodations, and the property offers a paid airport shuttle service.

Wish Serrano Resort is located in Gramado.

This 120 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Kitchen, Business Services, Wellness Facilities, and several others. This is a 5 star rated property and has over 1712 reviews with the average score of 8.7 . Coming to Gramado and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 120 Bedrooms Hotel if you want to learn more about this place in Gramado. These details are authentic, as they are provided by our partner, booking.com.

This Wish Serrano Resort in Gramado is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Wish Serrano Resort”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Designated Smoking Area

View

Wheelchair Accessible

Private Pool

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Breakfast

Restaurant

Coffee house on site

Kids' meals

Snack bar

Special diet meals (on request)

Wine/Champagne

Parking

Parking

Private Parking

Parking garage

Parking on site

Accessible parking

Accessibility

Raised toilet

Lowered sink

Wheelchair accessible

Visual aids (Braille)

Toilet with grab rails

Activities

Spa/Wellness packages

Happy hour

Fitness center

Walking tours

Game room

Entertainment staff

Themed dinners

Karaoke

Bingo

Ping-pong

Indoor pool (year-round)

Movie nights

Tennis court

Turkish/Steam Bath

Playground

Hot tub/Jacuzzi

Fitness

Kids' club

Yoga classes

Tennis equipment

Fitness classes

Evening entertainment

Spa facilities

Temporary art galleries

Sauna

Pool table

Indoor pool

Massage

Locker rooms

Beauty services

Steam room

Archery

Hiking

Spa lounge/Relaxation area

Entertainment

Indoor play area

General

Heating

Air conditioning

Non-smoking rooms

Chapel/Shrine

Facilities for disabled guests

Designated smoking area

Elevator

Family rooms

Safe

Hypoallergenic room available

Pet friendly

Guest Services

Pet basket

Airport shuttle (additional charge)

Ironing service

Meeting/Banquet facilities

Valet parking

Dry cleaning

Airport shuttle

24-hour front desk

Babysitting/Child services

Concierge

Shuttle service

Room service

Pet bowls

Baggage storage

Tour desk

Shuttle service (additional charge)

Hair/Beauty salon

Daily housekeeping

Laundry

Internet

Free Wifi

Wifi

Internet

Outdoors

Outdoor pool

Picnic area

Outdoor furniture

Garden

Outdoor pool (year-round)

Security/Safety

Key card access

24-hour security

CCTV outside property

Smoke alarms

CCTV in common areas

Security alarm

Fire extinguishers

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation sealed after cleaning

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Delivered food covered securely

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Food can be delivered to guest accommodation

Process in place to check health of guests

Face masks for guests available

Access to healthcare professionals

Staff follow all safety protocols as directed by local authorities

First aid kits available

Hand sanitizer in guest accommodation and common areas

Mobile app for room service

Cashless payment available

Physical distancing rules followed

Spa

Shallow end

Beach chairs/Loungers

Kids' pool

Swimming pool

Heated pool

Rooftop pool

Pool with view

Transportation/Shuttle

Airport drop-off

Airport pickup

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are allowed upon request and charges may apply.

Please note that only one dog is allowed per apartment. the property can only accept dogs weighing less than 10 kg and measuring up to 16 in from paws to shoulders, at a cost of r$135.00 per night. in addition, a vaccination card must be presented upon arrival.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:

8.15

Location:

9.48

Staff:

9.13

Facilities:

8.79

Comfort:

9.09

Cleanliness:

9.09

Daniel

Sep 20, 2025 07:00:00 AM

Review Score: 7

Brazil

Reviewer Type: Couple

Travel Purpose: business

See All Reviews

Room Arrangement

Room Info	Facilities
Premier Room Room Type: Triple Room Size: 25 m² 1 Twin bed(s) Bed 1 Full bed(s) Bed	Food & Drink Minibar Bathroom Body soap, Shower, Towels, Toilet, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom General Heating, Key card access, Air conditioning, Tile/Marble floor, Fire extinguisher, Fan, Smoke Alarm, Safe, Lockers, Trash cans Media & Technology Satellite channels, Telephone, Flat-screen TV, TV Services Wake-up service/Alarm clock, Wake-up service Bedroom Wardrobe or closet, Linens Room Amenities Hypoallergenic pillow, Socket near the bed, Non-feather pillow Exclusive services Free gym access
Family Room Room Type: Family Room Size: 33 m² 1 Full bed(s) Bed 1 Sofa bed Bed	Food & Drink Minibar Bathroom Body soap, Shower, Towels, Toilet, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom General Heating, Key card access, Air conditioning, Interconnecting room(s) available, Tile/Marble floor, Fire extinguisher, Fan, Smoke Alarm, Safe, Lockers, Trash cans Media & Technology Satellite channels, Telephone, Flat-screen TV, TV Services Wake-up service/Alarm clock, Wake-up service Bedroom Wardrobe or closet, Linens Room Amenities Hypoallergenic pillow, Socket near the bed, Non-feather pillow Exclusive services Free gym access
Junior Suite Room Type: Suite Room Size: 36 m² 1 Full bed(s) Bed 1 Sofa bed Bed	Food & Drink Minibar Bathroom Spa tub, Slippers, Shower, Towels, Toilet, Body soap, Bathtub, Conditioner, Bathrobe, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom General Heating, Key card access, Air conditioning, Tile/Marble floor, Fire extinguisher, Fan, Smoke Alarm, Safe, Lockers, Trash cans Media & Technology Satellite channels, Telephone, Flat-screen TV, TV Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Living Area Sofa, Sitting area, Desk Bedroom Wardrobe or closet, Linens, Walk-in closet View Garden view Accessibility Upper floors accessible by elevator Room Amenities Hypoallergenic pillow, Socket near the bed, Non-feather pillow Exclusive services Free gym access
Standard Room - Annex Room Type: Triple Room Size: 23 m² 1 Twin bed(s) Bed 1 Full bed(s) Bed	Food & Drink Minibar Bathroom Body soap, Shower, Towels, Toilet, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom Media & Technology Flat-screen TV, Telephone, TV General Heating, Key card access, Air conditioning, Smoke Alarm, Trash cans Services Wake-up service/Alarm clock, Wake-up service Bedroom Wardrobe or closet, Linens Room Amenities Socket near the bed Exclusive services Free gym access
Premier Room with Balcony Room Type: Triple Room Size: 25 m² 1 Twin bed(s) Bed 1 Queen bed(s) Bed	Food & Drink Minibar Bathroom Body soap, Shower, Towels, Toilet, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo Media & Technology Satellite channels, Telephone, Flat-screen TV, TV General Heating, Key card access, Air conditioning, Smoke Alarm, Lockers, Trash cans Outdoors Balcony View View Services Wake-up service Bedroom Wardrobe or closet, Linens Room Amenities Socket near the bed
Junior Suite with Balcony Room Type: Suite Room Size: 36 m² 1 Full bed(s) Bed 1 Sofa bed Bed	Food & Drink Minibar Bathroom Spa tub, Body soap, Shower, Towels, Toilet, Bathtub, Conditioner, Bathrobe, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom General Heating, Key card access, Air conditioning, Fire extinguisher, Fan, Smoke Alarm, Safe, Lockers, Trash cans Media & Technology Satellite channels, Telephone, Flat-screen TV, TV Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Outdoors Balcony Living Area Sofa, Sitting area, Desk Bedroom Wardrobe or closet, Walk-in closet View Garden view, View Accessibility Upper floors accessible by elevator Room Amenities Hypoallergenic pillow, Socket near the bed, Non-feather pillow
Executive Suite Room Type: Suite Room Size: 65 m² 1 Sofa bed Bed 1 Twin bed(s) Bed 1 Full bed(s) Bed 1 Sofa bed Bed	Food & Drink Minibar Bathroom Spa tub, Body soap, Shower, Towels, Toilet, Bathtub, Conditioner, Bathrobe, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom General Heating, Key card access, Air conditioning, Fire extinguisher, Fan, Smoke Alarm, Safe, Lockers, Trash cans Media & Technology Satellite channels, Telephone, Flat-screen TV, TV Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Living Area Sofa, Sitting area, Desk Bedroom Wardrobe or closet, Walk-in closet View Garden view, View Accessibility Upper floors accessible by elevator Room Amenities Hypoallergenic pillow, Socket near the bed, Non-feather pillow