Is this Swan Novo Hamburgo pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Swan Novo Hamburgo?

Check-in time for Swan Novo Hamburgo starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Swan Novo Hamburgo have a swimming pool?

Yes, this Swan Novo Hamburgo has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Swan Novo Hamburgo?

Best-rates for the Swan Novo Hamburgo starts from $52 per night with includes Air Conditioner, Business Services, Bar, Guest Services, Accessibility, Sports/Activities, Wellness Facilities, Restaurant, Child Friendly, Internet, Parking, Pool, Wheelchair Accessible, Bedding/Linens, Spa, Laundry, Balcony/Terrace, Security/Safety, Toiletries, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Swan Novo Hamburgo a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Swan Novo Hamburgo wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Swan Novo Hamburgo is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Swan Novo Hamburgo?

Based on the information reported by the owner or manager, the Swan Novo Hamburgo indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Swan Novo Hamburgo?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Swan Novo Hamburgo | Hotel in Novo Hamburgo

| 8.6 (343 Reviews) | 1 Bathroom

Hamburgo Velho Hotel | Swan Novo Hamburgo

Hotel in Hamburgo Velho, Novo Hamburgo

Hotel in Novo Hamburgo with free breakfast and a fitness center
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Swan Novo Hamburgo offers 134 air-conditioned accommodations with minibars and safes. A pillow menu is available. Smart televisions come with cable channels.

Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Towels

Toilet paper

Hair dryer

Designer toiletries

Soap

Shampoo

Bedroom

Air conditioning

Blackout drapes/curtains

Bed sheets

Pillow menu

Safe

Phone

Breakfast

Free buffet breakfast available daily 6 AM–10:00 AM

Room service available

1 restaurant

1 bar

Minibar

Parking

Roundtrip airport shuttle (surcharge)

Self parking on site (BRL 20.00 per day)

Accessibility

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

Elevator

Activities

Steam room

Indoor pool

Fitness center

Arcade/game room

Sauna

Billiards/pool table

Entertainment

Smart TV

Cable channels

General

Conference space

Meeting rooms - 6

Business center

Ballroom

Banquet hall

Front-desk safe

Elevator

Portuguese

English

Smoke-free property

Guest Services

Laundry facilities

Arcade/game room

Indoor pool

Snack bar/deli

Luggage storage

Hair salon

24-hour front desk

Laundry facilities

Dry cleaning service

Daily housekeeping

Multilingual staff

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Terrace

Garden

Policies

Check-in

Check-in start time: 2 pm; check-in end time: midnight minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome.

Payment Policy

Self parking fee: brl 20.00 per day pet fee: brl 70 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 22 lbs per pet) food and water bowls are available pets allowed for an extra charge of brl 70 per pet, per night restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Iara

Sep 2, 2025 09:50:45 PM

Review Score: 10

Summary: The room was clean, the staff was great! The Air conditioning was not working and that’s my only complaint. The unit & control were very outdated and simply didn’t work. Breakfast was amazing and once again staff was friendly and very helpful!

See All Reviews

Room Arrangement

Room Info	Facilities
Executive Studio Suite Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Shower/tub combination, Microwave, Stovetop, Laptop-friendly workspace, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, Kitchen, Deep soaking bathtub, No rollaway/extra beds, Bed count minimum 1, Bed count maximum 1, City view
Suite Standard Casal / Twin Room Size: 538 square feet m² 1 Queen Bed	General Number of living rooms 0, Square feet - 538, Number of bedrooms - 1, Laptop-friendly workspace, Bathtub or shower, Separate dining area, Number of bathrooms - 1, Private bathroom, Square meters - 50, Deep soaking bathtub, Ping - 15, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Standard Casal/Twin Room Size: 269 square feet m² 1 Queen Bed 2 Twin Beds	General Ping - 8, Number of living rooms 0, Square feet - 269, Private bathroom, Number of bedrooms - 0, Shower only, Square meters - 25, Rainfall showerhead, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Suite standard twin Room Size: m² 2 Twin Beds	General Number of living rooms 0, Private bathroom, Deep soaking bathtub, Shower/tub combination, Number of bedrooms - 1, Rainfall showerhead, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Superior Double Room Room Size: 161 square feet m² 1 Queen Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Square feet - 161, Shower only, Square meters - 15, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1, Free cribs/infant beds, Ping - 4.52
Executive Double or Twin Room Room Size: m² 1 Queen Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1, Free cribs/infant beds
Standard Twin Room Room Size: 161 square feet m² 2 Twin Beds	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Square feet - 161, Shower only, Square meters - 15, Rainfall showerhead, Bed count minimum 2, Free cribs/infant beds, Ping - 4.52, Bed count maximum 2
Standard Double Room Room Size: 161 square feet m² 1 Queen Bed	General Number of living rooms 0, Number of bedrooms - 0, Ping - 5, Shower only, Square meters - 15, Extra bed count 0, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, Square feet - 161, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Executive Double Room Room Size: m² 1 Queen Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Shower only, Laptop-friendly workspace, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1, Free cribs/infant beds
Suite standard casal Room Size: 291 square feet m² 1 Queen Bed	General Number of living rooms 0, Iron/ironing board (on request), Shower/tub combination, Number of bedrooms - 1, Square meters - 27, IndRm-RenoRecent-Year 2012, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, Square feet - 291, Ping - 8.18, Rainfall showerhead, Bed count minimum 1, IndRm-RenoRecent-Month November, Bed count maximum 1
Superior Suite, 1 Queen Bed Room Size: m² 1 Queen Bed	General Number of living rooms 0, Private bathroom, Deep soaking bathtub, Shower/tub combination, Number of bedrooms - 1, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Superior Room Room Size: m² 2 Twin Beds	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Shower only, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
Superior Double or Twin Room Room Size: 161 square feet m² 1 Queen Bed 2 Twin Beds	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Square feet - 161, Shower only, Square meters - 15, Rainfall showerhead, Bed count minimum 1, Number of bathrooms - 1, Free cribs/infant beds, Ping - 4.52, Bed count maximum 2