Serhs Natal Grand Hotel & Resort | Resort in Natal

| 9.0 (2633 Reviews) | 14 Bathrooms 33 Guests

Via Costeira Resort | Serhs Natal Grand Hotel & Resort

Resort in Via Costeira, Natal

Serhs Natal Grand Hotel is a beachfront resort located between the beaches of Ponta Negra and Areia Preta. Offering 4 swimming pools, 3 bars and 6 restaurants, this complex offers a variety of food and drinks, as well as entertainment options. Free WiFi is available throughout the hotel. The modern and airy rooms at Serhs Natal boast a balcony with either front or side sea views, air conditioning, a flat-screen TV with cable channels, a mini-bar, a work desk, a telephone and a safety deposit box. The private bathroom includes a shower, free toiletries and a hairdryer. Some superior suites also boast a spa bath or a private pool in the balcony. Guests have at their disposal and array of entertainment facilities such as a children's playground, a games room, on-site shops and a tennis court. For relaxation, various therapies are offered at Kensho Spa and guests can make use of the sauna and Jacuzzi. Different menu options are offered in the several restaurants available at Serhs Natal and a rich buffet breakfast is served daily at the hotel, which includes fresh fruits, cold cuts, cakes, breaks, local delicacies, hot and cold beverages, cereals and pastries. When choosing a room with an all-inclusive plan, you will enjoy breakfast, lunch, and dinner served in buffet or à la carte style. In addition, beverages, ice cream, and snacks are included according to the menu. Premium products are available at an additional cost. Other facilities at the hotel include 16 meeting rooms, a 24-hour front desk and free private parking. The hotel is located 2.5 mi from Arena das Dunas and 5.6 mi from Artist's Beach. São Gonçalo do Amarante International Airport is 27 mi away.

Serhs Natal Grand Hotel & Resort is located in Natal.

This 34 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Guest Services, Entertainment, TV, and several others. This is a 5 star rated property and has over 2633 reviews with the average score of 9 . Coming to Natal and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 34 Bedrooms Resort if you want to learn more about this place in Natal. These details are authentic, as they are provided by our partner, booking.com.

This Serhs Natal Grand Hotel & Resort in Natal is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Serhs Natal Grand Hotel & Resort”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Private Pool

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Kids' meals

Kid-friendly buffet

Snack bar

Wine/Champagne

Breakfast in the room

Special diet meals (on request)

Coffee house on site

Restaurant

Fruit

Parking

Free parking

Parking on site

Parking

Private Parking

Accessible parking

Activities

Sauna

Ping-pong

Spa lounge/Relaxation area

Playground

Pedicure

Entertainment staff

Body wrap

Spa/Wellness packages

Locker rooms

Beach

Beachfront

Foot bath

Haircut

Manicure

Hairstyling

Fitness classes

Indoor pool

Indoor pool (year-round)

Fitness center

Body scrub

Water sports facilities on site

Turkish/Steam Bath

Public Bath

Hot tub/Jacuzzi

Kids' club

Evening entertainment

Waxing services

Beauty services

Massage chair

Hair treatments

Water park

Open-air bath

Body treatments

Steam room

Massage

Facial treatments

Tennis equipment

Game room

Spa facilities

Fitness

Tennis court

Entertainment

Indoor play area

Board games/Puzzles

Outdoor play equipment for kids

General

Safe

Wifi in all areas

Non-smoking rooms

Air conditioning

Elevator

Smoke-free property

Designated smoking area

Soundproof rooms

Facilities for disabled guests

Family rooms

Guest Services

Dry cleaning

Strollers

Express check-in/out

Meeting/Banquet facilities

Hair/Beauty salon

Fax/Photocopying

Ironing service

Shuttle service (additional charge)

Shuttle service

Shared lounge/TV area

Business center

Car rental

Laundry

Daily housekeeping

Concierge

Baggage storage

Room service

Grocery deliveries

24-hour front desk

Invoice provided

Internet

Internet

Free Wifi

Wifi

Outdoors

Outdoor pool

Outdoor furniture

Outdoor pool (year-round)

Terrace

Sun deck

Garden

Security/Safety

Key card access

Security alarm

CCTV in common areas

24-hour security

Key access

Fire extinguishers

Smoke alarms

CCTV outside property

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation sealed after cleaning

Use of cleaning chemicals that are effective against coronavirus

Guests have the option to cancel any cleaning services for their accommodation during their stay

Guest accommodation disinfected between stays

Breakfast to-go containers

All plates, cutlery, glasses, and other tableware sanitized

Food can be delivered to guest accommodation

Physical distancing in dining areas

Delivered food covered securely

First aid kits available

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Hand sanitizer in guest accommodation and common areas

Thermometers for guests provided by property

Access to healthcare professionals

Face masks for guests available

Staff follow all safety protocols as directed by local authorities

Mobile app for room service

Contactless check-in/out

Physical distancing rules followed

Cashless payment available

Spa

Fenced pool

Heated pool

Pool bar

Swimming pool

Plunge pool

Beach umbrellas

Beach chairs/Loungers

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are not allowed

Please note that bookings with a half-board meal plan include breakfast and a buffet-style dinner. dinner does not include beverages; beverages are paid separately. à la carte restaurants are available at a surcharge, mastercard and visa credit cards issued in brazil can be used for payment in 6 instalments (mastercard) or 3 instalments (visa). please note that this option is not valid for credit cards issued outside brazil, according to the brazilian federal law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. if a minor is accompanied by an adult other than his parents, it is necessary to present a written authorisation for the minor to check into the hotel. such authorisation must be notarised and signed by both parents, and presented along with notarised copies of their ids, all minors under 18 years of age also need to present a valid id with a photo, to prove their identity and that of his/her parents. this must be presented even if a minor is accompanied by his/her parents, when choosing a room with an all-inclusive plan (serhs inclusive), guests are entitled to breakfast, lunch, and dinner served buffet-style. in addition, beverages, ice cream, and à la carte snacks are included. premium products are available at an additional cost.

Reviews

Value for money:

8.37

Location:

9.3

Staff:

9.24

Facilities:

9.21

Comfort:

9.24

Cleanliness:

9.21

Domingues

Jun 5, 2026 07:00:00 AM

Review Score: 9

USA

Reviewer Type: Extended Group

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Prime Apartment with Side Sea View Room Type: Apartment Room Size: 25 m² 1 Full bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Toilet paper, Body soap, Shower, Private bathroom, Towels, Free toiletries, Toilet, Shampoo, Conditioner, Toothbrush, Hairdryer General Safe, Interconnecting room(s) available, Tile/Marble floor, Soundproof, Trash cans, Lockers, Key card access, Smoke Alarm, Air conditioning, Carbon monoxide detector, Fire extinguisher, Key access Media & Technology TV, Flat-screen TV, Cable channels, Telephone Services Wake-up service, Wake-up service/Alarm clock Outdoors Balcony Living Area Desk View View, Sea view Bedroom Linens, Childrens' cribs, Wardrobe or closet Accessibility Accessible by elevator, Upper floors accessible by elevator, Hearing accessible Room amenities Clothes rack, Non-feather pillow, Socket near the bed
Prime Apartment with Front Sea View Room Type: Apartment Room Size: 25 m² 1 Full bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Toilet paper, Body soap, Shower, Private bathroom, Towels, Free toiletries, Toilet, Shampoo, Conditioner, Toothbrush, Hairdryer General Safe, Key card access, Tile/Marble floor, Soundproof, Trash cans, Lockers, Smoke Alarm, Air conditioning, Carbon monoxide detector, Fire extinguisher, Key access Media & Technology TV, Flat-screen TV, Cable channels, Telephone Services Wake-up service, Wake-up service/Alarm clock Outdoors Balcony Living Area Desk View View, Pool view, Sea view Bedroom Linens, Childrens' cribs, Wardrobe or closet Accessibility Accessible by elevator, Upper floors accessible by elevator, Hearing accessible Room amenities Clothes rack, Non-feather pillow, Socket near the bed
Family Prime Apartment with Side Sea View Room Type: Family Room Size: 29 m² 2 Full bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Toilet paper, Body soap, Shower, Private bathroom, Towels, Free toiletries, Toilet, Shampoo, Conditioner, Toothbrush, Hairdryer General Safe, Interconnecting room(s) available, Tile/Marble floor, Soundproof, Trash cans, Lockers, Key card access, Smoke Alarm, Air conditioning, Carbon monoxide detector, Fire extinguisher, Key access Media & Technology TV, Flat-screen TV, Cable channels, Telephone Services Wake-up service, Wake-up service/Alarm clock Outdoors Balcony Living Area Desk View View, Sea view Bedroom Linens, Childrens' cribs, Wardrobe or closet Accessibility Accessible by elevator, Upper floors accessible by elevator, Hearing accessible Room amenities Clothes rack, Non-feather pillow, Socket near the bed
Family Prime Apartment with Front Sea View Room Type: Family Room Size: 29 m² 2 Full bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Toilet paper, Body soap, Shower, Private bathroom, Towels, Free toiletries, Toilet, Shampoo, Conditioner, Toothbrush, Hairdryer General Safe, Key card access, Tile/Marble floor, Soundproof, Trash cans, Lockers, Smoke Alarm, Air conditioning, Carbon monoxide detector, Fire extinguisher, Key access Media & Technology TV, Flat-screen TV, Cable channels, Telephone Services Wake-up service, Wake-up service/Alarm clock Outdoors Balcony Living Area Desk View View, Pool view, Sea view Bedroom Linens, Childrens' cribs, Wardrobe or closet Accessibility Accessible by elevator, Upper floors accessible by elevator, Hearing accessible Room amenities Clothes rack, Non-feather pillow, Socket near the bed
Prime Junior Suite with Side Sea View Room Type: Suite Room Size: 38 m² 1 Full bed(s) Bed 1 Sofa bed Bed	Food & Drink Bottle of water, Minibar Bathroom Bathtub or shower, Toilet paper, Bathtub, Body soap, Shower cap, Shower, Private bathroom, Towels, Free toiletries, Toilet, Shampoo, Conditioner, Additional bathroom, Guest bathroom, Toothbrush, Hairdryer General Safe, Key card access, Tile/Marble floor, Soundproof, Trash cans, Lockers, Smoke Alarm, Air conditioning, Carbon monoxide detector, Fire extinguisher, Key access Media & Technology TV, Flat-screen TV, Cable channels, Telephone Services Wake-up service, Wake-up service/Alarm clock Outdoors Balcony Living Area Desk, Sitting area, Sofa View View, Sea view Bedroom Linens, Childrens' cribs, Wardrobe or closet Accessibility Accessible by elevator, Upper floors accessible by elevator, Hearing accessible Room amenities Clothes rack, Socket near the bed, Non-feather pillow, Sofa bed
Prime Junior Suite with Front Sea View Room Type: Suite Room Size: 38 m² 1 Full bed(s) Bed 1 Sofa bed Bed	Food & Drink Bottle of water, Minibar Bathroom Bathtub or shower, Toilet paper, Bathtub, Body soap, Shower cap, Shower, Private bathroom, Towels, Free toiletries, Toilet, Shampoo, Conditioner, Additional bathroom, Guest bathroom, Toothbrush, Hairdryer General Safe, Key card access, Tile/Marble floor, Soundproof, Trash cans, Lockers, Smoke Alarm, Air conditioning, Carbon monoxide detector, Fire extinguisher, Key access Media & Technology TV, Flat-screen TV, Cable channels, Telephone Services Wake-up service, Wake-up service/Alarm clock Outdoors Balcony Living Area Desk, Sitting area, Sofa View View, Pool view, Sea view Bedroom Linens, Childrens' cribs, Wardrobe or closet Accessibility Accessible by elevator, Upper floors accessible by elevator, Hearing accessible Room amenities Clothes rack, Socket near the bed, Non-feather pillow, Sofa bed
Exclusive Suite Room Type: Suite Room Size: 42 m² 1 Queen bed(s) Bed	Food & Drink Bottle of water, Wine/Champagne, Tea/Coffee maker, Minibar Bathroom Toilet paper, Body soap, Shower, Private bathroom, Towels, Free toiletries, Toilet, Shampoo, Slippers, Conditioner, Shower cap, Toothbrush, Bathrobe, Hairdryer General Safe, Key card access, Tile/Marble floor, Soundproof, Trash cans, Lockers, Smoke Alarm, Air conditioning, Carbon monoxide detector, Fire extinguisher, Key access Media & Technology TV, Flat-screen TV, Cable channels, Telephone Services Wake-up service, Wake-up service/Alarm clock Outdoors Private pool, Outdoor furniture, Balcony, Terrace, Outdoor dining area Living Area Desk, Sitting area View City view, View, Landmark view, Pool view, Sea view Bedroom Linens, Wardrobe or closet Kitchen Dining table, Coffee machine, Wine glasses Accessibility Accessible by elevator, Upper floors accessible by elevator, Hearing accessible Room amenities Clothes rack, Non-feather pillow, Socket near the bed Pool and Spa Pool towels, Pool with a view, Rooftop pool, Plunge Pool
Premium Suite Room Type: Suite Room Size: 56 m² 1 Queen bed(s) Bed	Food & Drink Bottle of water, Wine/Champagne, Tea/Coffee maker, Minibar Bathroom Toilet paper, Body soap, Shower, Private bathroom, Towels, Free toiletries, Toilet, Shampoo, Slippers, Conditioner, Shower cap, Toothbrush, Bathrobe, Hairdryer General Safe, Key card access, Tile/Marble floor, Soundproof, Trash cans, Lockers, Smoke Alarm, Air conditioning, Carbon monoxide detector, Fire extinguisher, Key access Media & Technology TV, Flat-screen TV, Cable channels, Telephone Services Wake-up service, Wake-up service/Alarm clock Outdoors Private pool, Outdoor furniture, Balcony, Terrace, Outdoor dining area Living Area Desk, Sitting area View City view, View, Landmark view, Pool view, Sea view Bedroom Linens, Wardrobe or closet Kitchen Dining table, Coffee machine, Wine glasses Accessibility Accessible by elevator, Upper floors accessible by elevator, Hearing accessible Room amenities Clothes rack, Non-feather pillow, Socket near the bed Pool and Spa Pool towels, Pool with a view, Rooftop pool, Plunge Pool
Presidential Suite Room Type: Suite Room Size: 95 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Wine/Champagne, Tea/Coffee maker, Minibar Bathroom Bathtub or shower, Toilet paper, Bathtub, Body soap, Shower cap, Shower, Private bathroom, Towels, Free toiletries, Toilet, Shampoo, Slippers, Conditioner, Additional bathroom, Guest bathroom, Toothbrush, Bathrobe, Hairdryer General Safe, Key card access, Tile/Marble floor, Soundproof, Trash cans, Lockers, Smoke Alarm, Air conditioning, Carbon monoxide detector, Fire extinguisher, Key access Media & Technology TV, Flat-screen TV, Cable channels, Telephone Services Wake-up service, Wake-up service/Alarm clock Outdoors Private pool, Outdoor furniture, Balcony, Terrace, Outdoor dining area Kitchen Dining table, Refrigerator, Coffee machine, Wine glasses Living Area Desk, Sitting area, Sofa View City view, View, Landmark view, Pool view, Sea view Bedroom Linens, Wardrobe or closet Accessibility Accessible by elevator, Upper floors accessible by elevator, Hearing accessible Room amenities Clothes rack, Non-feather pillow, Socket near the bed Pool and Spa Pool towels, Pool with a view, Rooftop pool, Heated pool, Infinity Pool, Plunge Pool Exclusive services Complimentary breakfast in the executive lounge, Concierge services, Private check-in/out in the executive lounge, Free gym access, Free spa access, Access to private pool
Exclusive Family with sea view Room Type: Suite Room Size: 42 m² 1 Sofa bed Bed 1 Full bed(s) Bed	Food & Drink Bottle of water, Wine/Champagne, Tea/Coffee maker, Minibar Bathroom Toilet paper, Bathtub, Body soap, Shower cap, Shower, Private bathroom, Towels, Free toiletries, Toilet, Shampoo, Slippers, Conditioner, Additional bathroom, Guest bathroom, Toothbrush, Bathrobe, Hairdryer General Safe, Key card access, Tile/Marble floor, Soundproof, Trash cans, Smoke Alarm, Air conditioning, Carbon monoxide detector, Fire extinguisher, Key access Media & Technology TV, Flat-screen TV, Cable channels, Telephone Services Wake-up service, Wake-up service/Alarm clock Outdoors Private pool, Outdoor furniture, Balcony, Terrace, Outdoor dining area Living Area Desk, Sitting area, Sofa View City view, View, Landmark view, Pool view, Sea view Bedroom Linens, Childrens' cribs, Wardrobe or closet Kitchen Dining table, Coffee machine, Wine glasses Accessibility Accessible by elevator, Upper floors accessible by elevator, Hearing accessible Room amenities Clothes rack, Socket near the bed, Non-feather pillow, Sofa bed Pool and Spa Pool towels, Pool with a view, Rooftop pool, Plunge Pool
Premium Family with sea view Room Type: Suite Room Size: 56 m² 1 Sofa bed Bed 2 Full bed(s) Bed	Food & Drink Bottle of water, Wine/Champagne, Tea/Coffee maker, Minibar Bathroom Toilet paper, Bathtub, Body soap, Shower cap, Shower, Private bathroom, Towels, Free toiletries, Toilet, Shampoo, Slippers, Conditioner, Additional bathroom, Guest bathroom, Toothbrush, Bathrobe, Hairdryer General Safe, Key card access, Tile/Marble floor, Soundproof, Trash cans, Smoke Alarm, Air conditioning, Carbon monoxide detector, Fire extinguisher, Key access Media & Technology TV, Flat-screen TV, Cable channels, Telephone Services Wake-up service, Wake-up service/Alarm clock Outdoors Private pool, Outdoor furniture, Balcony, Terrace, Outdoor dining area Living Area Desk, Sitting area, Sofa View City view, View, Landmark view, Pool view, Sea view Bedroom Linens, Childrens' cribs, Wardrobe or closet Kitchen Dining table, Coffee machine, Wine glasses Accessibility Accessible by elevator, Upper floors accessible by elevator, Hearing accessible Room amenities Clothes rack, Socket near the bed, Non-feather pillow, Sofa bed Pool and Spa Pool towels, Pool with a view, Rooftop pool, Plunge Pool

FAQ's

Is this Via Costeira resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Via Costeira resort?

Check-in time for Via Costeira resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Via Costeira resort have a swimming pool?

Yes, this Via Costeira resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Via Costeira resort?

Best-rates for the Via Costeira resort starts from $132 per night with includes Guest Services, Entertainment, TV, Wheelchair Accessible, Balcony/Terrace, Accessibility, Sports/Activities, Restaurant, Toiletries, Breakfast, Air Conditioner, Private Pool, Security/Safety, Wellness Facilities, Child Friendly, Laundry, Pool, Designated Smoking Area, Oceanfront, Transportation/Shuttle, Hot Tub, Internet, Parking, View, Ocean View, Business Services, Spa, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Via Costeira resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Via Costeira resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Via Costeira resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Via Costeira resort?

Based on the information reported by the owner or manager, the Via Costeira resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Via Costeira resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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