Is this Palace Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Palace Hotel have a swimming pool?

Yes, this Palace Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Palace Hotel?

Best-rates for the Palace Hotel starts from $63 per night with includes Designated Smoking Area, Balcony/Terrace, Restaurant, Laundry, TV, Business Services, Sports/Activities, Wellness Facilities, Spa, Bar, Parking, Pool, Wheelchair Accessible, Child Friendly, Accessibility, Bedding/Linens, Guest Services, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Palace Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Palace Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Palace Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Palace Hotel?

Based on the information reported by the owner or manager, the Palace Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Palace Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Palace Hotel | Hotel in Poços de Caldas

| 8.6 (850 Reviews) | 1 Bathroom

Regiao Urbana Homogenea IX Hotel | Palace Hotel

Hotel in Regiao Urbana Homogenea IX, Poços de Caldas

Family-friendly hotel with a full-service spa and an indoor pool
This hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Palace Hotel offers 191 accommodations with minibars. Flat-screen televisions come with cable channels.

Bathrooms include showers and bidets. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Amenities

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Shower

Bidet

Towels

Private bathroom

Bedroom

Bed sheets

Connecting rooms available

Phone

Desk

Breakfast

1 poolside bar and 1 bar

Coffee/tea in common area(s)

1 restaurant

Room service available

Minibar

Parking

Self parking on site (BRL 50 per night)

Secured covered valet parking on site (BRL 50 per night)

Accessibility

Wheelchair-accessible path of travel

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator

Activities

Indoor pool access

Sauna

Full-service spa

Fitness center

Access to nearby indoor pool

Arcade/game room

Indoor pool

Steam room

Billiards/pool table

Entertainment

Cable channels

Flat-screen TV

General

Meeting rooms - 4

Front-desk safe

Free newspapers in lobby

Elevator

Portuguese

English

TV in lobby

Bingo

Romance packages available

Designated smoking areas (fines apply)

Guest Services

Free children's club

Indoor pool

Access to nearby indoor pool

Arcade/game room

Laundry facilities

Snack bar/deli

Children's toys

Daily housekeeping

Tour/ticket assistance

Multilingual staff

24-hour front desk

Laundry facilities

Internet

Available in some public areas: Free WiFi

Outdoors

Garden

Pool sun loungers

Spa

Massage/treatment rooms

Massages

Treatment room

Policies

Check-in

Check-in start time: 4:00 pm; check-in end time: 1:00 pm contactless check-in available late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 1:00 pm contactless check-out available

Child Policy

Children are welcome. kids stay free! one child 5 years old or younger stays free when using existing bedding. rollaway/extra beds are available for brl 200 per night. cribs (infant beds) are not available.

Payment Policy

Self parking fee: brl 50 per night covered valet parking fee: brl 50 per night rollaway bed fee: brl 200 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Daniel

Jan 10, 2026 11:58:19 PM

Review Score: 8

Summary: Beautiful hotel

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Single Room, 2 Twin Beds, Garden View Room Size: 161 square feet m² 2 Twin Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 161, Garden view, Square meters - 15, Bed count minimum 2, Ping - 4.52, Bed count maximum 2
Deluxe Double Room, 1 Double Bed Room Size: 538 square feet m² 1 Double Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Square meters - 50, Number of bedrooms - 0, Ping - 15, Square feet - 538, Garden view, Separate sitting area, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Twin Room, Multiple Beds Room Size: 872 square feet m² 3 Double Bed and Twin Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square meters - 81, Garden view, Separate sitting area, Ping - 25, Square feet - 872, Bed count maximum 3, Bed count minimum 3
Standard Twin Room, 1 Double Bed Room Size: 323 square feet m² 1 Double Bed	General Number of living rooms 0, Ping - 9, Square meters - 30, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 323, Bed count minimum 1, Bed count maximum 1
Business Studio Suite, Multiple Beds Room Size: 1141 square feet m² 3 Double Bed and Twin Beds	General Square feet - 1141, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Office, Square meters - 106, Garden view, Separate sitting area, Bed count maximum 3, Ping - 32, Bed count minimum 3
Family Quadruple Room, Multiple Beds Room Size: 420 square feet m² 3 Double Bed and Twin Beds	General Number of living rooms 0, Rollaway/extra beds (free), Number of bedrooms - 0, Square meters - 39, Ping - 12, Bed count maximum 3, Extra bed count 1, Square feet - 420, Bed count minimum 3
Presidential Studio Suite, Multiple Beds Room Size: 1410 square feet m² 3 Double Bed and Twin Beds	General Square meters - 131, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Office, Square feet - 1410, Garden view, Separate sitting area, Ping - 40, Bed count maximum 3, Bed count minimum 3
Standard Double Room, 1 Double Bed, Garden View Room Size: 323 square feet m² 1 Double Bed	General Number of living rooms 0, Ping - 9, Square meters - 30, No rollaway/extra beds, Number of bedrooms - 0, Garden view, Square feet - 323, Bed count minimum 1, Bed count maximum 1
Standard Single Room, 2 Twin Beds Room Size: 323 square feet m² 2 Twin Beds	General Number of living rooms 0, Ping - 9, Square meters - 30, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 323, Bed count minimum 2, Bed count maximum 2
Family Suite, Multiple Beds, Garden View Room Size: 420 square feet m² 3 Double Bed and Twin Beds	General Rollaway/extra beds (free), Number of bedrooms - 2, Garden view, Square meters - 39, Ping - 12, Laptop-friendly workspace, Bed count maximum 3, Extra bed count 1, Number of living rooms 1, Square feet - 420, Bed count minimum 3