Is this Novotel Santos Gonzaga pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Novotel Santos Gonzaga?

Check-in time for Novotel Santos Gonzaga starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Novotel Santos Gonzaga have a swimming pool?

Yes, this Novotel Santos Gonzaga has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Novotel Santos Gonzaga?

Best-rates for the Novotel Santos Gonzaga starts from $208 per night with includes Parking, Pool, Designated Smoking Area, Breakfast, Pet Friendly, Security/Safety, Kitchen, Wheelchair Accessible, Accessibility, Wellness Facilities, Restaurant, Laundry, Child Friendly, Internet, Air Conditioner, Business Services, Bar, Guest Services, Entertainment with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Novotel Santos Gonzaga a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Novotel Santos Gonzaga wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Novotel Santos Gonzaga is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Novotel Santos Gonzaga?

Based on the information reported by the owner or manager, the Novotel Santos Gonzaga indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Novotel Santos Gonzaga?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Novotel Santos Gonzaga | Hotel in Santos

| 8.0 (1412 Reviews) | Pet Friendly 6 Bathrooms 14 Guests

Hotel in Gonzaga, Santos

Located in Santos, 2953 feet from Gonzaga Beach, Novotel Santos Gonzaga features a restaurant, outdoor swimming pool, a fitness center and bar. Among the facilities at this property are a 24-hour front desk and room service, along with free WiFi throughout the property. Private parking is available on site. At the hotel, each room comes with a desk, a flat-screen TV and a private bathroom. A buffet breakfast is available daily at Novotel Santos Gonzaga. The accommodations offers a sauna. Shopping Patio Iporanga is next door to the property. Popular points of interest near Novotel Santos Gonzaga include Jose Menino Beach, Embare Beach and Miramar Shopping. The nearest airport is Sao Paulo/Congonhas Airport, 45 mi from the hotel.

Novotel Santos Gonzaga is located in Santos.

This 226 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Pool, Designated Smoking Area, and several others. This is a 4 star rated property and has over 1412 reviews with the average score of 8 . Coming to Santos and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 226 Bedrooms Hotel if you want to learn more about this place in Santos. These details are authentic, as they are provided by our partner, booking.com.

This Novotel Santos Gonzaga in Santos is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Novotel Santos Gonzaga”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Designated Smoking Area

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Wellness Facilities

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Breakfast

Special diet meals (on request)

Breakfast in the room

Restaurant

Kid-friendly buffet

Kids' meals

Wine/Champagne

Fruit

Parking

Parking garage

Accessible parking

Parking

Private Parking

Parking on site

Accessibility

Auditory guidance

Lowered sink

Raised toilet

Wheelchair accessible

Visual aids (Braille)

Visual aids (tactile signs)

Toilet with grab rails

Activities

Sauna

Fitness

Fitness center

General

Wifi in all areas

Smoke-free property

Soundproof rooms

Designated smoking area

Family rooms

Air conditioning

Elevator

Pet friendly

Facilities for disabled guests

Guest Services

24-hour front desk

Business center

Express check-in/out

Meeting/Banquet facilities

Fax/Photocopying

Pet bowls

Valet parking

Room service

Ironing service

Baggage storage

Concierge

Daily housekeeping

Pet basket

Dry cleaning

Lockers

Laundry

Internet

Wifi

Internet

Free Wifi

Outdoors

Outdoor pool

Outdoor pool (year-round)

Security/Safety

CCTV in common areas

CCTV outside property

24-hour security

Key card access

Smoke alarms

Fire extinguishers

Guest accommodation disinfected between stays

Use of cleaning chemicals that are effective against coronavirus

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation sealed after cleaning

Guests have the option to cancel any cleaning services for their accommodation during their stay

Property cleaned by professional cleaning companies

Breakfast to-go containers

All plates, cutlery, glasses, and other tableware sanitized

Food can be delivered to guest accommodation

Delivered food covered securely

Physical distancing in dining areas

Thermometers for guests provided by property

Hand sanitizer in guest accommodation and common areas

Process in place to check health of guests

Staff follow all safety protocols as directed by local authorities

Access to healthcare professionals

First aid kits available

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Mobile app for room service

Screens or physical barriers between staff and guests in appropriate areas

Cashless payment available

Contactless check-in/out

Physical distancing rules followed

Spa

Rooftop pool

Swimming pool

Policies

Check-in

The minimum age for check-in is 18

Pet Policy

Pets are allowed and charges may apply.

Please note that guests are required to show the same credit card used for the reservation at the check in. if guest cannot present that card, the prepayment will be canceled and a new payment method will be asked, according to the brazilian federal law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. if a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. such authorization must be notarized and signed by both parents, and presented along with notarized copies of their ids, please note that each room can accommodate just one pet with maximum weight of 10 kg and guests traveling with pets must present valid vaccination documents of the animal upon check in, please note that the pets are not allowed at the restaurant or bar areas and can't stay unaccompanied in the rooms.

Reviews

Value for money:

7.2

Location:

9.16

Staff:

8.63

Facilities:

7.86

Comfort:

8.08

Cleanliness:

7.93

Adriano

Jan 9, 2026 08:00:00 AM

Review Score: 8

Brazil

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Positive: Very well located. Close to the beach and lots of choices to eat around.

Negative: The hotel is showing it’s age. Corroded taps, missing wall bits etc.

Summary: Pricie for the current hotel state.

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Room with Two Zip Beds Room Type: Double Room Size: 25 m² 2 Twin bed(s) Bed	Food & Drink Chocolate/Cookies, Minibar, Bottle of water Bathroom Shower, Private bathroom, Shower cap, Toilet paper, Towels, Shampoo, Body soap, Toilet, Hairdryer, Conditioner, Free toiletries Media & Technology Flat-screen TV, TV, Cable channels, Telephone General Smoke Alarm, Laptop safe, Key card access, Air conditioning, Trash cans, Lockers Living Area Desk, Dining area Services Wake-up service Kitchen Coffee machine, Electric kettle Bedroom Linens, Wardrobe or closet Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator Room Amenities Adapter, Clothes rack, Non-feather pillow, Socket near the bed
Superior Double Room with Sofa Room Type: Quad Room Size: 25 m² 1 Queen bed(s) Bed	Food & Drink Chocolate/Cookies, Minibar, Bottle of water Bathroom Shower, Private bathroom, Shower cap, Toilet paper, Towels, Shampoo, Body soap, Toilet, Hairdryer, Conditioner, Free toiletries Media & Technology Flat-screen TV, TV, Cable channels, Telephone General Smoke Alarm, Laptop safe, Key card access, Air conditioning, Trash cans, Lockers Living Area Sofa, Desk, Dining area Services Wake-up service Kitchen Electric kettle Bedroom Linens, Wardrobe or closet, Childrens' cribs Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator Room Amenities Sofa bed, Non-feather pillow, Socket near the bed, Adapter, Clothes rack
Excecutive Apartment with Ocean View Room Type: Double Room Size: 25 m² 1 Queen bed(s) Bed	Food & Drink Chocolate/Cookies, Minibar, Bottle of water Bathroom Shower, Private bathroom, Slippers, Shower cap, Toilet paper, Towels, Shampoo, Body soap, Toilet, Hairdryer, Conditioner, Free toiletries Media & Technology Flat-screen TV, TV, Cable channels, Telephone General Smoke Alarm, Laptop safe, Key card access, Air conditioning, Trash cans, Lockers Living Area Desk, Dining area View View, Sea view Services Wake-up service Kitchen Coffee machine, Electric kettle Bedroom Linens, Wardrobe or closet, Childrens' cribs Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator Room Amenities Adapter, Clothes rack, Non-feather pillow, Socket near the bed
Superior Double Room Room Type: Double Room Size: 25 m² 1 Queen bed(s) Bed	Food & Drink Chocolate/Cookies, Minibar, Bottle of water Bathroom Shower, Private bathroom, Shower cap, Toilet paper, Towels, Shampoo, Body soap, Toilet, Hairdryer, Conditioner, Free toiletries Media & Technology Flat-screen TV, TV, Cable channels, Telephone General Smoke Alarm, Laptop safe, Key card access, Air conditioning, Trash cans, Lockers Living Area Desk, Dining area Services Wake-up service Kitchen Electric kettle Bedroom Linens, Wardrobe or closet, Childrens' cribs Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator Room Amenities Adapter, Clothes rack, Non-feather pillow, Socket near the bed
Superior Queen Room with Ocean View Room Type: Double Room Size: 25 m² 1 Queen bed(s) Bed	Food & Drink Chocolate/Cookies, Minibar, Bottle of water Bathroom Shower, Private bathroom, Shower cap, Toilet paper, Towels, Shampoo, Body soap, Toilet, Hairdryer, Conditioner, Free toiletries Media & Technology Flat-screen TV, TV, Cable channels, Telephone General Smoke Alarm, Laptop safe, Key card access, Air conditioning, Trash cans, Lockers Living Area Desk, Dining area View View, Sea view Services Wake-up service Kitchen Electric kettle Bedroom Linens, Wardrobe or closet, Childrens' cribs Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator Room Amenities Adapter, Clothes rack, Non-feather pillow, Socket near the bed
Standard Double Room - Disability Access Room Type: Double Room Size: 25 m² 1 Queen bed(s) Bed	Food & Drink Chocolate/Cookies, Minibar, Bottle of water Bathroom Shower, Private bathroom, Shower cap, Toilet paper, Towels, Walk-in shower, Shampoo, Body soap, Toilet, Hairdryer, Conditioner, Free toiletries Media & Technology Flat-screen TV, TV, Cable channels, Telephone General Smoke Alarm, Laptop safe, Key card access, Air conditioning, Trash cans, Lockers Living Area Desk, Dining area Services Wake-up service Kitchen Electric kettle Bedroom Linens, Wardrobe or closet Accessibility Raised toilet, Upper floors accessible by elevator, Entire unit wheelchair accessible, Shower chair, Accessible by elevator, Roll-in shower, Lower sink, Emergency cord in bathroom, Toilet with grab rails Room Amenities Adapter, Clothes rack, Non-feather pillow, Socket near the bed