Serrana Residence Hotel | Hotel in Nova Serrana

| 9.0 (117 Reviews) |  1 Bathroom
Nova Serrana Hotel | Serrana Residence Hotel

Hotel in Nova Serrana

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and a 24-hour front desk.
Housekeeping is available on request.
Serrana Residence Hotel offers 95 air-conditioned accommodations with minibars and safes. Cable television is provided. Bathrooms include showers with rainfall showerheads, and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Show more

Amenities

Air Conditioner
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Shower
  • Towels
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
Bedroom
  • Air conditioning
  • Bed sheets
  • LED light bulbs
  • Iron/ironing board
  • Safe
  • Water-efficient showers only
  • Eco-friendly cleaning products provided
Breakfast
  • English breakfast available for a fee daily 6:30 AM–10:00 AM: BRL 45 for adults and BRL 45 for children
  • 1 bar
  • 1 restaurant and 1 coffee shop/cafe
  • Minibar
Parking
  • Wheelchair-accessible parking available
Accessibility
  • Elevator
  • Wheelchair-accessible public washroom
  • Doorbell and phone notification
  • Wheelchair-accessible path to elevator
  • Wheelchairs available on site
  • Handrails in stairways
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Handrails in hallways
  • Braille signage
  • Hand-held showerhead
  • Wheelchair-accessible parking
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible restaurant
  • Low-height electrical outlets in bathroom
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Well-lit path to entrance
Entertainment
  • Cable channels
General
  • Business center
  • Elevator
  • Banquet hall
  • Front-desk safe
  • Portuguese
  • Biodegradable coffee stirrers
  • Reusable tableware only
  • At least 80% lighting from LEDs
  • No plastic soda bottles
  • No plastic drinking straws
  • No plastic water bottles
  • Smoke-free property
  • Biodegradable drinking straws
  • Reusable cups only
  • No plastic coffee stirrers
Guest Services
  • Snack bar/deli
  • Daily housekeeping
  • Change of towels (on request)
  • 24-hour front desk
  • Change of bedsheets (on request)
  • Luggage storage
Internet
  • Available in some public areas: Free WiFi
Outdoors
  • Garden

Policies

Check-in
Check-in time starts at 3:00 pm contactless check-in available express check-in available minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available express check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for english breakfast: approximately brl 45 for adults and brl 45 for children pet fee: brl 75.00 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 33 lbs per pet) pets allowed for an extra charge of brl 75.00 per pet, per night pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels)

Reviews

Gustavo
Sep 25, 2024 07:55:12 PM
Review Score:   8
Summary: Excelente hotel
See All Reviews

Room Arrangement

Room Info Facilities
Quarto duplo casal
Room Size: m2
1 Queen Bed
Quarto duplo casal

General

Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Quarto Duplo Casal Acessível
Room Size: m2
1 Queen Bed
Quarto Duplo Casal Acessível

General

No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Quarto Duplo Solteiro
Room Size: m2
2 Large Twin Beds
Quarto Duplo Solteiro

General

Number of bedrooms - 1, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

No, this Serrana Residence Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Serrana Residence Hotel starts from $73 per night with includes Wheelchair Accessible, Security/Safety, Breakfast, Air Conditioner, Balcony/Terrace, Accessibility, Wellness Facilities, Restaurant, Guest Services, Child Friendly, Business Services, Bedding/Linens, Bar, Internet, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Serrana Residence Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Serrana Residence Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.